Back to triallantern.com

Consumer-Health Privacy Notice

Effective date: September 25, 2026 · Version 2.0 · Provided by RYZEIN LLC, a Wisconsin limited liability company ("we," "us," "our")

Important — please read. Trial Lantern is an informational tool that helps you find clinical trials you may be eligible for, so you can bring them to your own doctor. For informational purposes only. Not medical advice. Trial Lantern does not diagnose, treat, recommend treatment, or determine your eligibility. Results are preliminary, based only on information you provide, and must be confirmed by the trial's study team. Always consult your treating physician. Premium ranking and sequencing features are not available during the beta.

This notice explains, in plain language, what health and genetic information we collect, how we use and share it, the choices and rights you have, and how we protect it. The documents that go with it — our Terms of Service, our Beta-Tester Agreement, the Release and Assumption of Risk, and the Authorization to Use and Disclose Genetic and Health Information — are presented to you in full, each on its own, when you sign up, and you can read every one of them before you agree to anything.

1. Who we are — and what kind of notice this is

We are RYZEIN LLC, a Wisconsin limited liability company, the maker of Trial Lantern. You can reach us at privacy@triallantern.com; our privacy contact is in Section 11.

This is a consumer-health privacy notice. It is not a HIPAA Notice of Privacy Practices, and we are not a HIPAA-covered entity. Because you upload your own records to us directly — rather than us receiving them from a doctor, hospital, or health plan — the federal HIPAA rules do not govern this service. Under those rules we are a direct-to-consumer vendor of personal health records. Our handling of your information is governed instead by the FTC Health Breach Notification Rule (16 CFR Part 318), the FTC Act, and the consumer-health and genetic-privacy laws of the states where we operate.

We voluntarily apply strong security safeguards (see Section 8), and we host on Amazon Web Services using HIPAA-eligible services under a Business Associate Addendum as a security measure. To be clear and honest with you: that is a security choice, not a regulatory status — it does not mean HIPAA governs your data and does not make Trial Lantern "HIPAA-compliant."

2. The information we collect

We collect only what we need to find and organize trials for you. During the beta we do not collect any information about your health outcomes, your treatment results, or whether you enrolled in or responded to any trial. The beta is product testing with your feedback — not a research study.

CategoryWhat it is
Genetic / molecular report contentsThe genomic or molecular test report (for example, a PDF from a lab such as Tempus, Foundation Medicine, Caris, or Guardant) that you upload, and the genetic variants, biomarkers, and molecular findings it contains. This includes your genetic information.
Clinical context you provideDiagnosis, disease status, prior and current treatments, performance status, and other clinical details you type in to help match trials.
Account & identity dataName, email, login credentials, your age attestation (18+), state of residence, and your attestation that you are the patient and are completing this yourself.
Usage & operational dataTechnical and security data generated as you use the service: device/browser information, IP address, timestamps, error logs, and audit logs of who accessed what. We use this to run, secure, and improve the service.
Billing informationWhen you pay, your payment-card details are entered on a payment page hosted by our payment processor, Stripe (see Section 4), not on ours. We receive and keep only a payment token, the card brand and last four digits, the amount and status of each charge, and the name, email address and billing postal code you gave Stripe — not your full card number or its security code.

We collect this information from you. The account holder must be the patient (18+) completing this themselves; we record that attestation. During the beta we do not accept sign-ups by a representative, caregiver, guardian, or anyone else acting for the patient — every document is signed by the patient in their own capacity.

3. How we use your information

How we use artificial intelligence. Trial Lantern uses generative artificial intelligence (large language models running in our own cloud environment — see Section 4) to read the report you upload, to build the medical search terms our software then sends to public medical databases, and to review the trials those searches return. You are interacting with an automated system — not a physician, genetic counselor, or other clinician — and its output is informational only, not medical advice.

What we do not do with it: we do not use it to diagnose, treat, recommend a treatment, or decide your eligibility — the trial's study team and your physician do that. The premium ranking and sequencing feature is not available during the beta.

4. How we share your information — and with whom

We share your information only with the service providers and public medical databases named below, and only to run the service. Some recipients below are service providers that process data for us (AWS, and Stripe for payments); the public medical databases are disclosure recipients — public reference services that receive only derived search terms, not providers that work for us. We ask for your separate, specific consent to this sharing before we process your upload (see our consent flow). Each recipient and its purpose:

Nineteen databases in all; each is named to you separately at signup. These are public, non-confidential services; none of them is sent your name or anything that identifies you, and none of them is told who you are. We log every query we send.

Apart from the legal-and-safety disclosures described above, we do not share your information with anyone else — no advertisers, no data brokers, and no third-party analytics or advertising tools.

If RYZEIN is sold, merges, reorganizes, becomes insolvent, or closes — our policy on transfer. A successor to or acquirer of RYZEIN LLC is a new recipient of your information, and a new recipient requires your fresh, separate consent naming that recipient — whether or not the terms change. We will not transfer your health, genetic, genomic or identifying information, or the consents you gave, to any successor or acquirer until you have given that consent; if you do not give it, we will not transfer your information — we will instead delete it or return it to you, at your choice, and we will tell you which options you have before any transfer. Our disclosed policy: in connection with offering the service, we prohibit the transfer of personally identifiable information about you to any person not affiliated with us, except (a) to the service providers named in this Section, which process it only on our instructions and under contract, (b) where the law requires it, as the legal-and-safety paragraph above describes, or (c) with your fresh, separate consent naming the recipient. This policy is in effect from the effective date shown at the top of this notice, and we will assert it as a disclosed policy prohibiting transfer within the meaning of 11 U.S.C. §363(b)(1). If we become insolvent or close: on any voluntary or involuntary bankruptcy or insolvency proceeding, an assignment for the benefit of creditors, the appointment of a receiver, or the dissolution of RYZEIN LLC, our policy is to delete your health, genetic, genomic and identifying information rather than transfer it — in identified, pseudonymized, de-identified or aggregated form alike — keeping only (i) the consent records and the security and audit records described in Section 7, which show what you agreed to and how your information was handled, and (ii) anything the law requires us to retain. The one exception we cannot remove: a bankruptcy court can nonetheless approve a transfer under 11 U.S.C. §363(b)(1)(B) after a consumer privacy ombudsman reviews it, on notice and after a hearing. If a transfer is ever proposed in such a proceeding, our policy is to notify you at the email address on your account before the hearing and to ask the court to require that notice, so that you can ask for deletion first; a deletion request you make before any transfer is handled under Sections 6 and 7. A transfer you approve yourself — by a fresh, separate consent naming the recipient — remains open at your choice.

5. What we do NOT do with your data

These are binding commitments, not just marketing:

If we ever wanted to change any of these commitments, we would first update this notice and obtain your fresh, separate consent (see Section 11).

6. Your choices and rights

We build to the strictest common standard and apply it to all of our users, wherever you live. You have the right to:

How to exercise them (at least two ways): an always-available "Your Data / Privacy" panel inside the app, our web request form at https://app.triallantern.com/privacy-request, and email to privacy@triallantern.com.

Verifying your identity. Because your account is tied one-to-one to you, we verify requests against your logged-in account — the account holder, who is the patient. We apply heightened verification before deleting genetic data.

How long it takes (our service-level commitment). We will acknowledge your request within 10 business days and fulfill it within 45 calendar days, with one extension where reasonably necessary — of up to 45 additional days — and we will tell you if we need it. Your first request in any 12-month period is free.

How to appeal. If we deny your request in whole or in part, you may appeal by replying to our decision or by contacting privacy@triallantern.com with "Appeal" in the subject line. We will decide your appeal and explain the result in writing within 45 days. If we deny your appeal, we will tell you how to contact your state Attorney General to raise a concern.

7. How long we keep your information, and how we delete it

8. How we protect your information

We protect your information with safeguards appropriate to how sensitive genetic data is:

No online service can promise to be "unhackable" or perfectly secure, and we will not claim that. Because genetic data is inherently identifiable, we do not describe it as "anonymous" or "de-identified."

9. If there is a data breach — what we commit to

If we discover a breach of security affecting your unsecured health information, we will:

Our notice to you will explain, in plain language: what happened and when; the types of information involved; the identity of any third party that acquired it (if known); steps you can take to protect yourself; what we are doing in response (including whether we are offering credit monitoring); and at least two ways to reach us. We keep a breach register and require our service providers to report breaches to us promptly so we can meet these timelines.

10. State-specific disclosures

How to read this section. Sections 1–9 above apply to everyone. This section adds the disclosures particular states require. Where a state gives you a right this notice already gives every user, the right is the same one — not a second, separate right.

Which states this section covers. The service is open to residents of every U.S. state and the District of Columbia except Illinois and Wyoming (see "Who can use the service" below). This section names the states whose privacy or consumer-health statutes impose disclosures of their own. If your state is not named below, Sections 1–9 are your disclosures — we apply the same rights and the same timelines to you.

Our service-level commitment, everywhere. For every state below we apply the single commitment in Section 6: we acknowledge within 10 business days, fulfill within 45 calendar days, take at most one 45-day extension where reasonably necessary and tell you when we do, and decide an appeal within 45 days. Where a state's own statute gives you a shorter deadline than that, the shorter deadline governs and we meet it. The one shorter deadline stated in this notice today is California's 30-day revocation window, below.

California

Washington (My Health My Data Act)

Washington residents: your consumer-health-data privacy policy is a separate document. Under the Washington My Health My Data Act, the consumer-health-data privacy policy is a distinct document with its own link on our homepage, and this general notice is not that policy. Please read the Washington Consumer Health Data Privacy Policy, linked from our homepage, for the Washington-required disclosures — the categories of consumer health data we collect, the purposes, the categories we share and with whom, how to exercise your Washington rights (confirm, access, delete, withdraw consent, and appeal), our no-sale commitment, and where to send Washington privacy requests. This notice continues to apply to you alongside it; the two are kept consistent, and no Washington-rights content is duplicated between them.

Virginia

Colorado

Connecticut

Utah

Maryland

Nevada

Minnesota, New Jersey, Delaware, New Hampshire, Kentucky, Indiana, Rhode Island, Tennessee, Montana, Nebraska, Iowa

If you live in one of these states, your state's comprehensive privacy law gives you substantially the rights described for Virginia above: confirm and access, correct, delete, obtain a portable copy, opt out of targeted advertising / sale / significant profiling (none of which we do), opt-in consent for sensitive data including genetic data, and — in most of them — an appeal, with a route to your state Attorney General if we deny it. Exercise them as described in Section 6.

New Jersey — which provisions of the Terms of Service apply to you

In addition to the privacy rights in the grouped row above, one statement for New Jersey residents. This notice applies to you as written. Section 12.4 of the Terms of Service states which provisions of the Terms are void, unenforceable or inapplicable in New Jersey and which are not — including that the jury-trial waiver in Section 11.11 of the Terms does not apply to you, and that nothing in the Terms waives any right you have under the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act.

Texas, Oregon and Florida

Every other state where the service is available

If you live in any other U.S. state or the District of Columbia — other than Illinois and Wyoming, where the service is not available — Sections 1–9 are your disclosures. We apply the same rights, the same verification, the same timelines and the same no-sale, no-advertising, no-model-training commitments to you as to everyone else, whether or not your state requires them.

Genetic-privacy statements (all users)

Who can use the service (cohort)

Cohort eligibility — who may register, the beta cap, and your eligibility representations — is governed by the Terms of Service (Section 2), which is presented to you in full when you sign up; the Beta-Tester Agreement governs your beta participation. The points below are the privacy-driven availability rules.

11. Children, changes to this notice, and contact